Incident history

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2026 (11)

July 29, 2026 at 12:00 AM UTC

Pythia Platform 1.14.2 Release  ℹ

Release contained the following changes Fixed Organization Admins Can View All Organization Surveys Organization admins can now see all surveys that belong to their organization, rather than only … July 16, 2026 at 5:55 PM UTC

Pythia Platform EU Outage

Resolved after 25m

July 13, 2026 at 12:00 AM UTC

Pythia Platform 1.14.1 Release  ℹ

Release contained the following changes Fixed Email Generation Failures Fixed issue that caused email generation to fail July 1, 2026 at 12:00 AM UTC

Pythia Platform 1.14.0 Release  ℹ

Release contained the following changes Added Move Icons in Edit Layout Menu Add icons to the move up, down, top and bottom buttons in the edit layout menu eNPS score Added eNPS score … June 8, 2026 at 12:00 AM UTC

Pythia Platform 1.13.1 Release  ℹ

Release contained the following changes Fixed Add Survey Users Dialog Fixed bugs that caused the add survey users dialog to not work properly June 3, 2026 at 12:00 AM UTC

Pythia Platform 1.13.0 Release  ℹ

Release contained the following changes Added Metrics HQ Homepage There is now a different homepage for Metrics HQ clients Changed Default Date Field for New Hire Surveys New hire surveys now … May 14, 2026 at 12:00 AM UTC

Pythia Platform 1.12.0 Release  ℹ

Release contained the following changes Added Respondent Management Excel Export The respondent management page now has an excel export Created Date and Last Active Date on Organization Users Page … April 6, 2026 at 12:00 AM UTC

Pythia Platform 1.11.0 Release  ℹ

Release contained the following changes Added Respondent Management Page Added a new Respondent Management page for managing respondents Added ability to add and edit respondents Added ability to … March 3, 2026 at 12:00 AM UTC

Pythia Platform 1.10.0 Release  ℹ

Release contained the following changes Added Hidden Questions Section Added the ability to set “Hidden Questions” on a survey role If a question is hidden, users with that role will not … February 4, 2026 at 12:00 AM UTC

Pythia Platform 1.9.0 Release  ℹ

Release contained the following changes Added Hidden Demographics Added the ability to set “Hidden Demographics” on a survey role If a demographic is hidden, users with that role will … January 22, 2026 at 12:00 AM UTC

Pythia Platform 1.8.0 Release  ℹ

Release contained the following changes Added Engagement Overview & Breakdown Added a new Overview tab for engagement surveys This tab displays the following metrics: Response Rate Engagement …

2025 (20)

December 18, 2025 at 12:00 AM UTC

Pythia Platform 1.7.1 Release  ℹ

Release contained the following changes Fixed Unsubmitted Respondents in Word Export Resolved an issue where respondents who have not submitted were included in the Respondent Word Export November 25, 2025 at 12:00 AM UTC

Pythia Platform 1.7.0 Release  ℹ

Release contained the following changes Added Embedded Dashboards Added support for embedded Power BI dashboards Trends Image Exports Added the ability to export line and bump charts from the … November 3, 2025 at 12:00 AM UTC

Pythia Platform 1.6.0 Release  ℹ

Release contained the following changes Added Trends tab Added the Trends tab, which allows uses to view their surveys data over time October 7, 2025 at 12:00 AM UTC

Pythia Platform 1.5.0 Release  ℹ

Release contained the following changes Added Survey user search Added a search bar to the Survey User Access page to quickly locate users Survey user sorting Users on the Survey User Access page … September 3, 2025 at 12:00 AM UTC

Pythia Platform 1.4.1 Release  ℹ

Release contained the following changes Changed Optimized result fetching Result fetching on the Results page has been optimized, making all tabs load significantly faster Hide retired … August 13, 2025 at 12:00 AM UTC

Pythia Platform 1.4.0 Release  ℹ

Release contained the following changes Added Select individual respondents for export The Respondents page now allows selecting individual respondents using checkboxes in the left column Selected … July 23, 2025 at 12:00 AM UTC

Pythia Platform 1.3.0 Release  ℹ

Release contained the following changes Added “Match Whole Word” option The “Comments” page now has a “Match Whole Word” option When enabled, the search will only … June 30, 2025 at 12:00 AM UTC

Pythia Platform 1.2.0 Release  ℹ

Release contained the following changes Added Answered and Skipped Counts on Image Exports On the “Responses” page, you can now see the number of answers and skips on image exports … June 19, 2025 at 12:00 AM UTC

Pythia Platform 1.1.0 Release  ℹ

Release contained the following changes Added Names Received Page The “Names Received” page allows users to see the dates respondents were loaded into the system, and how many … June 12, 2025 at 12:00 AM UTC

Pythia Platform 1.0.3 Release  ℹ

Release contained the following changes Fixed Restricted User Login Bug Fixed a bug which made it impossible for users with a large number of demographic restrictions to log in June 2, 2025 at 12:00 AM UTC

Pythia Platform 1.0.2 Release  ℹ

Release contained the following changes Added Help Docs Added help docs for all pages Yes/No Group Benchmarks Added industry benchmarks for Yes/No Group (i.e. Turnover Causes) questions Fixed … May 8, 2025 at 12:00 AM UTC

Pythia Platform 1.0.1 Release  ℹ

Release contained the following changes Fixed Rating Scale Help Text Remove HTML tags that were mistakenly placed in the “Rating Scale” help dialog Restricted User Filters Fixed … April 28, 2025 at 12:00 AM UTC

Pythia Platform 1.0.0 Release  ℹ

Release contained the following changes Changed Filter Bar Help Tooltip Updated and refined the styles of the “Filter Bar Help” tooltip. “Add People” Dialog Reworked the … April 15, 2025 at 12:00 AM UTC

Pythia Platform 0.11.0 Release  ℹ

Release contained the following changes Added Comments Excel Export Added the ability to export comments as an Excel file from the “Comments” page. Respondents Excel Export Added the … March 19, 2025 at 12:00 AM UTC

Pythia Platform 0.10.0 Release  ℹ

Release contained the following changes Changed Deployment Strategy Deployment strategy was updated to better support long running tasks March 13, 2025 at 12:00 AM UTC

Pythia Platform 0.9.0 Release  ℹ

Release contained the following changes Added Organization Users Export Organization admins can now download an Excel export containing all users within their organization. The export includes user … February 21, 2025 at 12:00 AM UTC

Pythia Platform 0.8.0 Release  ℹ

Release contained the following changes Added Last Active Date Tracking The application now tracks the last date a user was active. This information is included in user exports. Response Count and … February 3, 2025 at 12:00 AM UTC

Pythia Platform 0.7.0 Release  ℹ

Release contained the following changes Added Image exports for charts on the “Responses” page All charts on the “Responses” page now support image export functionality. This … January 22, 2025 at 12:00 AM UTC

Pythia Platform 0.6.0 Release  ℹ

Release contained the following changes Added Show/Hide and Reorder Questions: On the “Responses” and “Comparisons” pages, you can now customize the displayed questions. … January 7, 2025 at 12:00 AM UTC

Pythia Platform 0.5.0 Release  ℹ

Release contained the following changes Added Values are displayed on the end of bars for all bar charts Respondent Details are accessible from the comments page If you have access to view …

2024 (2)

December 18, 2024 at 12:00 AM UTC

Pythia Platform 0.4.0 Release  ℹ

Release contained the following changes Added Added “Respondents” page The “Respondents” page allows users to view individual respondent details, given they have the … November 4, 2024 at 12:00 AM UTC

Pythia Platform 0.3.0 Release  ℹ

Release contained the following changes Added Changelog page Fixed Issue where hover text for “Organization Benchmark” was not being displayed correctly On the “Comments” …